Privacy Policy

At Traversia PTE. LTD. Travel Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, and contact details
• Travel preferences and booking details
• Passport, visa, or identification information (when required for travel services)
• Payment and transaction details
• Account registration information
• Device information, IP address, cookies, and browsing activity

2. How We Use Your Information

Your information may be used for:

• Processing bookings and travel reservations
• Providing holiday packages, hotel bookings, flights, visas, insurance, cruises, and related services
• Customer support and communication
• Sending booking confirmations and travel updates
• Improving website functionality and user experience
• Fraud prevention, security, and legal compliance

3. Booking & Pricing Policy

• Prices subject to availability at the time of booking.
• Pricing, availability, airline fares, hotel rates, and package costs may change without prior notice until booking confirmation.
• Final pricing is confirmed only after successful payment and booking confirmation.

4. Payment Security

We use secure payment systems and encryption methods to protect transaction information. However, no online transaction method can guarantee 100% security.

5. Sharing of Information

We may share necessary information with:

• Airlines, hotels, transport providers, visa partners, insurance providers, and travel suppliers
• Payment gateways and banking partners
• Government authorities where legally required
• Service providers assisting in business operations

We do not sell customer personal data to third parties.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website performance
• Enhance customer experience

Users may disable cookies through browser settings.

7. Data Storage & Protection

We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure.

8. User Rights

You may request to:

• Access your information
• Correct inaccurate information
• Request deletion where legally permissible
• Withdraw marketing communication preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

10. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

11. Contact Us

For privacy-related concerns or questions, users may contact us through the contact details provided on the website.

By using this website, you agree to this Privacy Policy and related terms.